Welcome

What exactly is loss mitigation and how can it help me?

• Loss mitigation refers to various strategies and programs designed to help homeowners avoid foreclosure and minimize financial losses. We work with your lender to negotiate solutions like loan modifications, payment plans, short sales, or deed-in-lieu arrangements that can either help you keep your home or transition out with minimal damage to your credit and finances.

How is Moors United different from other real estate companies?

• Unlike traditional real estate companies that focus on quick sales, we specialize exclusively in homeowner advocacy and loss mitigation. We're not trying to buy your house - we're working to find the best solution for YOUR specific situation, whether that's staying in your home or transitioning with maximum financial benefit.

Do you charge upfront fees?**

• No, we offer a completely free initial consultation with no upfront fees. Our fee structure is transparent and only applies when we successfully help resolve your situation. We'll explain all costs clearly before any work begins.

How quickly can you help me? I'm facing foreclosure soon.

• In most cases, we can begin working on your situation within 24-48 hours and often achieve results within 3 days. Time is critical, so the sooner you contact us, the more options we typically have available.

What if my foreclosure sale date is next week?

• Even with an imminent sale date, options may still be available. We've helped homeowners even days before scheduled foreclosure sales. Contact us immediately - every hour can make a difference in your available options.

What's the first step in your process?

• We start with a free 10-minute consultation to understand your specific situation, review your financial circumstances, and explain all available options. There's no obligation, and this initial assessment helps us determine the best path forward.

Can you really help me keep my home if I'm behind on payments?

• In many cases, yes. We work with lenders to negotiate and find solutions that can make your mortgage affordable and allow you to stay in your home.

What if my lender has already rejected my modification request?

• Lenders often reject initial requests due to incomplete paperwork or lack of advocacy. We specialize in presenting your case properly and negotiating with lenders who may be more flexible when working with experienced professionals.

Will working with you hurt my credit score?

• Our goal is to protect and improve your credit situation. Many of our solutions actually help rebuild credit faster than going through foreclosure, which can damage your credit for 7+ years.

 What if I can't afford to keep my home? What are my options?

• If keeping your home isn't feasible, we can help you transition with dignity and utilizing our "Specialize Programs" that can stop the foreclosure, put money in your pocket, and give you some time to relocate on your terms.

Can you really help me get cash when I'm losing my home?

• Yes, through our various specialized strategies, many homeowners can receive thousands of dollars to help with moving expenses and starting fresh, rather than walking away with nothing.

How much time will I have to find new housing?

• Depending on the solution we negotiate, you typically get 30-90 days to find new housing, giving you time to locate suitable accommodations without the pressure of immediate eviction.

Will I still owe money on my mortgage after these alternatives?

• In most cases, we can negotiate agreements that eliminate or significantly reduce any remaining debt, preventing you from owing money after you move. In many cases, you may be able to receive a monthly income. This is a major advantage over foreclosure, which can leave you owing deficiency balances.

Do you work with all mortgage companies and lenders?

• Yes, we have experience working with virtually all major lenders, servicers, and government programs. Each lender has different procedures and programs, and we know how to navigate these effectively.

 What if my lender won't work with you?

• Lenders are generally more responsive to professional representatives who understand their processes and speak their language. However, if a lender is uncooperative, we have alternative strategies and can explore other options.

Will you communicate directly with my lender?

• Yes, with your authorization, we handle all communications with your lender, saving you time and ensuring nothing falls through the cracks. We keep you informed throughout the entire process.

Is what you do legal? Are you lawyers?

• While we're not attorneys, all our services are completely legal and ethical. We're real estate professionals specializing in loss mitigation. For complex legal issues, we work with qualified attorneys and can refer you to legal counsel when needed.

What documents will you need from me?

• Typically, we'll need recent pay stubs, bank statements, tax returns, mortgage statements, reinstatement, pay-off letter from you lender and any correspondence from your lender. We'll provide a complete list and help you gather everything needed.

How do I know if I qualify for help?

• Most homeowners facing mortgage difficulties have some options available. The key factors are your financial situation, how far behind you are, and your goals. Our free consultation will determine what programs and solutions might work for your specific circumstances.

What if I've already tried to work with my lender on my own?

• Many homeowners get frustrated trying to navigate lender bureaucracy alone. We often succeed where individual homeowners have failed because we know the systems, speak the language, and have established relationships with decision-makers at major lenders.

What should I bring to our first meeting?

• Bring any mortgage documents, recent correspondence from your lender, financial statements, and a list of questions. Don't worry if you don't have everything - we can help you gather missing documents.

Is the consultation really free with no obligation?

• Absolutely. Our initial consultation costs nothing, and you're under no obligation to work with us afterward. We believe in earning your business by demonstrating our value and expertise first.

How do I get started?

• Simply call or text us at 205-202-1228 to schedule your free consultation, or visit our website at www.moorsunited.com. The sooner you reach out, the more options we typically have available to help you.

How long is the lease period before I can purchase?

• The lease period is typically 1-2 years, depending on your credit profile and screening results. This gives you time to demonstrate consistent payment history while building toward full ownership.

What happens if I miss payments during the lease period?

• We work with our tenant-buyers to address payment challenges before they become serious issues. However, consistent late payments or default could result in lease termination. The purchase option fee is non-refundable in case of default, as it provides security for potential property damage and legal costs.

Can I sell the home before I own it outright?

• During the lease period, you cannot sell the property as you don't yet own it. Once you've completed the purchase and hold the deed, you have full ownership rights including the ability to sell.

What if I decide not to purchase the home?

• You have the option to walk away at the end of your lease term. However, the purchase option fee is non-refundable, and any rent credits or down payment credits would be forfeited.

Who pays for repairs and maintenance?

• During the lease period, you're responsible for routine maintenance and repairs up to a specified dollar amount (detailed in your contract). Major structural issues remain our responsibility. After purchase, you're responsible for all maintenance and repairs as the homeowner.

Do I need homeowner's insurance during the lease period?

• Yes, you're required to maintain a separate homeowner's insurance policy throughout the lease period and continuing after purchase. This protects both your interests and ours.

Can I refinance later with a traditional lender?

• Yes, refinancing is available upon approval. Many of our homeowners choose to refinance with traditional lenders once their credit has improved, though you're welcome to continue with our in-house financing until the home is paid off.

What areas does Moors United Realty Group serve?

• We service properties throughout Alabama, with our primary focus in Montgomery and surrounding areas.

How do I get started with the application process?

• Contact us for a consultation where we'll review your income, debt-to-income ratio, rental history, and conduct a background screening. Credit checks are optional. We'll work with you to find a home and payment plan that fits your budget and goals.

Are there any hidden fees?

• We believe in transparency. All fees, including the purchase option fee, monthly rent, and any additional costs, are clearly outlined in your contract before you sign. There are no hidden fees or surprise charges.

What is the typical purchase option fee amount?

• The purchase option fee is typically around 7.5% of the home's sale price. However, this amount may vary depending on several factors including the property's condition, any repairs needed, current home value, location, and comparable rental rates in the area. For example, on a $150,000 home, the purchase option fee would typically be around $11,250. We'll provide you with the exact amount during your consultation based on the specific property and circumstances.

How do you determine whether my lease period will be 1 year or 2 years?

• The length of your lease period is determined through our comprehensive screening process. We evaluate factors such as:

1.  Previous evictions or foreclosures in your history
2. Any bankruptcy filings
3. Length of time at your current job (employment stability)
4. Overall payment history patterns
5. Current debt-to-income ratio

             This screening helps us assess your readiness for homeownership responsibilities and ensures you can maintain consistent monthly payments. Those with stronger financial profiles may qualify for shorter lease periods, while those needing more time to demonstrate payment consistency may have longer lease periods.

What interest rates can I expect for the in-house financing?

• Due to the no-credit-required nature of our program, interest rates typically range from current traditional mortgage rates up to 5% higher than market rates. The specific rate depends on several factors including:

1.  Current market conditions 
2. Local rental market conditions
3. Property-specific factors
4. Program sustainability requirements

             Your exact interest rate will be determined and disclosed during the consultation process based on your specific situation and the property you're interested in. We'll provide complete transparency about your rate and payment terms before you commit to the program. 

What repairs am I responsible for during the lease period?

• As part of our lease payment discount program, you're responsible for routine maintenance and upkeep of the home, as well as individual repairs up to $10,000 per item. This includes things like:

1. HVAC filter changes and minor repairs
2. Plumbing issues like clogged drains or leaky faucets
3. Electrical issues like outlet or switch repairs
4. Appliance maintenance and minor repairs
5. Yard maintenance and landscaping

Can you provide an example of how the program works from start to finish?

Example Scenario:

• Home price: $150,000
• Purchase option fee: $11,250 (7.5%)
• Lease period: 18 months based on screening results
• Monthly rent: $1,200 with on-time payment credits

Timeline:

1. Month 1: Move in after paying portion of option fee with payment plan

2. Months 1-18: Pay monthly rent, maintain property, build payment credits for on-time payments

3. Month 18: Exercise purchase option, transition to homeownership

4. Post-Purchase: Begin mortgage payments with our in-house financing at your determined rate

            Throughout the process, you're building equity through your option fee and earning credits that reduce your overall cost while improving your financial profile for long-term success.